Terms of Service

Authorization

By booking an appointment you authorise Envy Auto Spa & Mobile Detailing Inc. to perform the detailing work described for your vehicle, together with the products, equipment and materials used to perform it. We neither assume nor authorise any other person to assume any liability on our behalf in connection with the service.

Estimates

Prices shown on this website are starting points. Final pricing depends on vehicle size, condition and the level of contamination or damage present. We confirm pricing before work begins.

A booking is a request

Submitting a booking or estimate request does not lock in the time or the final price. We confirm the appointment with you directly. If the vehicle needs more time than the booked service allows, we tell you before starting and adjust the time or price with your approval.

Deposits and cancellations

A deposit is required to reserve an appointment. We ask for at least 48 hours notice to cancel or reschedule. Appointments cancelled with less notice may forfeit the deposit.

Delays and scheduling

We are not responsible for delays caused by weather, product or supply availability, equipment failure, lack of safe water or power access at the location, or a prior appointment running long. If a delay affects your appointment we contact you and reschedule or adjust the service with your approval.

Mobile service requirements

Mobile appointments require reasonable access to the vehicle and a safe place to work. Weather may require rescheduling. Mobile season runs roughly mid March through December. Ceramic coatings are completed at the owner's garage.

Results and limitations

Detailing improves the condition of a vehicle but cannot reverse all damage. Deep scratches, permanent stains, worn trim, burns, tears and failed clear coat may not be fully correctable. We advise you honestly before starting.

Personal items, valuables and vehicle preparation

Remove all money, electronics, documents, garage remotes, firearms, medication and other valuables and personal items from the vehicle before your appointment. We are not responsible for loss of or damage to items left in the vehicle, in the trunk or in the cargo area.

Aftermarket accessories, loose trim, damaged clips and non-factory wraps or films may not survive normal cleaning. Point these out before we start so we can work around them or leave them alone.

We are not responsible for loss of or damage to the vehicle, or to articles left in it, in case of fire, theft, weather, vandalism or any other cause beyond our control.

Pre-existing condition and limitation of liability

You confirm the vehicle is in a condition suitable for detailing and you accept responsibility for its existing condition. We are not liable for pre-existing damage, wear or defects, including failing clear coat, rust, prior paint work, stone chips, cracked or chipped glass, faded or brittle plastic and trim, torn or worn upholstery, water leaks, or odours that will not fully release.

Our liability is limited to damage directly caused by our own work, and in no case exceeds the amount paid for the service performed. We are not liable for indirect losses such as loss of use, rental costs, missed appointments or lost income.

Mechanical and electrical condition

Detailing is a cleaning and appearance service. We do not diagnose, service or repair mechanical or electrical systems. We are not responsible for mechanical or electrical faults that appear before, during or after an appointment, including check engine or warning lights, battery drain, a vehicle that will not start, sensors, cameras, alarms, moisture in lights or electronics, or existing leaks.

You authorise our staff to start and operate the vehicle on the property where it is parked, and on adjacent streets or elsewhere where needed, in order to reposition it for cleaning or to inspect and verify the work performed.

Photos of your vehicle

We may photograph vehicles before and after service for records and for our own marketing. Licence plates and identifying details are kept out of published photos. Tell us if you prefer your vehicle not be used in marketing.

Contact

Questions about these terms can be directed to chuck@envyautospadetailing.com.